Shipping & Payment Info

Shipping and Payment Information for The Rewena Bread House

Welcome to The Rewena Bread House! We’re dedicated to providing you with delicious goods in the most convenient and straightforward manner. Below, you will find detailed information regarding our order collection process, payment methods, and policies around returns and damages. Should you have any questions, please don’t hesitate to reach out to us.

Order Collection

Order Processing and Collection Times:

• All orders placed with The Rewena Bread House are for collection only at our business address.

• Upon completing your purchase, you will have the option to nominate a specific date and time for collection.

• We kindly ask that you place your orders at least 7 days in advance to ensure we can fulfil your request timely and efficiently.

Location for Collection:

• Our collection point is located in Ballajura, Western Australia.

• Please have your order confirmation number and a valid ID ready at the time of collection for verification.

Payment Options

We accept the following payment methods:

• Credit/Debit Cards: Visa, MasterCard, American Express

• Digital Wallets: Apple Pay, Google Pay

Returns, Exchanges, and Damages

Due to the nature of our products being perishable food items, we cannot accept returns or exchanges. However, we stand by the quality of our products. If you experience any issues, such as receiving damaged goods, please contact us within 24 hours of your collection with the following:

• Your order number

• A description of the issue

• Photographic evidence of the damage

We will assess each case individually and offer appropriate resolutions, such as replacements or refunds, to ensure your satisfaction.

Contact Information

For any inquiries or assistance with your order, please contact us through one of the following channels:

• Email: therewenabreadhouse@gmail.com

• Phone: 0474519199